•   Web Hosting Reseller
  •   
Domain Name Reseller
  •   
Frequently Asked Questions
  •   
Overview
  •   
Cost
  •   
General Sales FAQ 

  •   
Acceptable Use Policy
  •   
SPAM Policy
  •   
Disclaimer Statement
  •   
Privacy Statement
  •   
Money Back Policy
  •   
Domain Name Agreement
  •   
Web Hosting Agreement
  •   
Server Colocation Agreement
 
 

General Sales FAQ

Welcome to our General Sales FAQ area. Here you can locate answers to commonly asked questions and more. Please choose one of the sections below that best addresses your question.

Web Hosting :

Domain Name :

Billing :

General :

 
Web Hosting:

What Platform & Operating System (OS) does SG Hosting Services use?
Our servers run Cpanel Powered Redhat Server

Does SG Hosting Services support and offer Microsoft SQL, Access, Active Server Pages (ASP), and FrontPage?
No. These features are specific to Microsoft Windows 2003 Server and we are not offering Window based hosting at the moment.

Does SG Hosting Services offer ready-to-run CGI scripts?
Yes. We offer free counter, free time/date, free form mailer and customized 404 error page.

Does SG Hosting Services support sub-domain ?
Yes. Sub-domains are supported for all hosting plans.

Does SG Hosting Services offer email control panel?
Yes. Our Email Control Panel lets you take full administrative control of your own email accounts.

How can I have email hosting without website hosting?
You can park your domain name with SG Hosting Services and sign up for our email hosting services. You can view our
packages here.

How long does it take before my hosting account is setup?
Your account can be setup in less than 1 working day. Existing customer who previously parked their domain name with SG Hosting Services and wish to convert into a full hosting account, your site will be online in minutes!

How do I switch from my current provider to SG Hosting Services?
Simply sign up online and we will do the rest for you. Depending on where and who registered your domain name, you may have to provide us with your domain admin login and password.

Can I start small and upgrade my hosting account later?
SG Hosting Services web hosting packages are design to let new startups or SME take advantage of our affordable solutions. You can start small and upgrade your account with us when your business grow.

 

Domain Name :

What is a domain name?
A domain name is your unique name on the Internet. It allows your company, organization or family to establish an Internet presence, consisting of your personalized email addresses and your own web site address.

Does SG Hosting Services offer .com.sg domain names?
Yes. SG Hosting Services offer .com.sg and .org.sg domain names. Please note registrants for .com.sg domain name required a local business registered in Singapore.

Does SG Hosting Services offer the new domain extension .info and .biz?
Yes. SG Hosting Services offer the new .info and .biz domain names.

What other domain extension does SG Hosting Services offer?
SG Hosting Services offers .us, .ca, .cc, .bz, .nu, ws, .tv and .sg domain names.

Does SG Hosting Services park my domain name?
Yes. SG Hosting Services park your domain name for a low yearly cost. An email account and under construction page will be provided in the package.

How long does it take before my domain name is online?
It will take 1 - 3 days for your domain name to be online.

 

Billing :

What type of payment is accepted?
We accept personal and company cheque payment. You may also pay by Bank Funds Transfer (POSB/DBS).

What are the billing terms like?
SG Hosting Services standard billing term is on a yearly or quarterly basis.

Does SG Hosting Services offer discount if I pre-paid yearly?
Yes. Discount is available if you pre-paid yearly or if you pre-paid 2 years.

 

General :

Does SG Hosting Services offer Web Design?
Yes. We offer web design services that include full html programming. We are able to develop your web site in Macromedia Flash or Director. Please refer to our
Web Design Packages .

Does Hostmaster offer Networking Services?
Yes. We offer networking services. Server installation, firewall configure and many others are our specialties.

I want to be a partner and offer SG Hosting Services portfolio of services, how?
You may email
sales@sghosting.net for more information.

 
 
 
 
 
 
 


Web Hosting ] [ Email Hosting ] [ Reseller ] [ Web Design ] [ Server Colocation ] [ Dedicated Server ] [ Domain Names ] [ Monthly Special ]

Singapore Web Hosting © 2002 - 2011. All Rights Reserved